01264 387370

Cookie Policy

What are cookies?

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small text file that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

Our cookies don’t store sensitive information such as your name, address or payment details: they simply hold the ‘key’ that, once you’re signed in, is associated with this information.

What type of cookies does HSS use?

We use the following cookies:

Third Party Cookies

Google

Google cookies allow us to use Google Analytics to measure web performance and advertising

Double Click

These cookies allow us to monitor the effectiveness of our adverts and marketing on websites, to help us make HSS more relevant to you.

Zopim

We use Zopim to provide live customer service chat on our Site. Zopim requires two cookies: the first cookie stores Zopim Live Chat ID to identify the device during visits. The second stores user’s preference to disable Live Chat.

New Relic

 This cookie is used to monitor website performance and customer experience to inform improvements to our website. 

You Tube

YouTube can place cookies on your device if you watch videos on our website embedded from YouTube.

Pinterest

Third party social networks can place cookies on your device if you elect to share content from our website with another third party website by clicking on one of the embedded “share” buttons.

Facebook

Third party social networks can place cookies on your device if you elect to share content from our website with another third party website by clicking on one of the embedded “share” buttons. 

Display This

This cookie is used to help us and our advertisers see which advertisements you click on and interact with. Each individual advertiser uses its own tracking cookies and the data taken is not confidential or interchangeable

Trade This

This cookie is used to help us and our advertisers see which advertisements you click on and interact with. Each individual advertiser uses its own tracking cookies and the data taken is not confidential or interchangeable

Tapad
This cookie tracks device usage to help us make best use of our online marketing channels.

Blue Kai

This cookie creates profiles through the use of cross-device/cross-context technology (such as statistical IDs), or other unique identifiers provided by you (such as mobile-device IDs) to learn about your journey across HSS.com. This information is used in order to help show you more relevant marketing content.

Krux Digital

This cookie is used for Advertising targeting, Analytics/Metric, Personalisation of contents and optimization

Samasio
This cookie is used to help us and our advertisers see which advertisements you click on and interact with. Each individual advertiser uses its own tracking cookies and the data taken is not confidential or interchangeable

Run

This cookie is used to help us and our advertisers see which advertisements you click on and interact with. Each individual advertiser uses its own tracking cookies and the data taken is not confidential or interchangeable

Scorecard Research – Comscore

When a browser loads a page that contains a ScorecardResearch web beacon, a cookie will be set. ComScore say this allows it to observe “browser-level” behaviour, i.e. how often you return to a website or if, having visited one website, you go to another one that is related.

Session Cam

SessionCam provides session replays, advanced website heat maps, conversion funnels and form analytics to help us make our website more usable for you.

 R O Eye

These cookies allow us to monitor the effectiveness of our affiliate marketing on websites, to help us make HSS more relevant to you.

How do I manage and control cookies?

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

May 2018